CBSE Class 12th Business Studies Syllabus

Part A: Principles and Functions of Management

Unit 1: Nature and Significance of Management

Concept:

  • Management – concept, objectives, and importance
  • Management as Science, Art and Profession
  • Levels of Management
  • Management functions-planning, organising, staffing, directing and controlling
  • Coordination- concept and importance

Unit 2: Principles of Management

Concept:

  • Principles of Management- concept and significance
  • Fayol’s principles of management
  • Taylor’s Scientific management- principles and techniques

Unit 3: Business Environment

Concept:

  • Business Environment- concept and importance
  • Dimensions of Business Environment,Economic, Social, Technological, Political and Legal

Unit 4: Planning

Concept:

  • Concept, importance and limitation
  • Planning process

Unit 5: Organising

Concept:

  • Concept and importance
  • Organising Process
  • Structure of organisation- functional and divisional concept.
  • Delegation: concept, elements and importance
  • Decentralisation: concept and importance

Unit 6: Staffing

Concept:

  • Concept and importance of staffing
  • Staffing process
  • Recruitment process
  • Selection – process
  • Training and Development – Concept and importance, Methods of training – on the job and off the job – vestibule training, apprenticeship training and internship training

Unit 7: Directing

Concept:

  • Concept and importance
  • Elements of Directing
  • Motivation – concept, Maslow’s hierarchy of needs, Financial and non-financial incentives
  • Leadership – concept, styles – authoritative, democratic and laissez faire
  • Communication – concept, formal and informal communication

Unit 8: Controlling

Concept:

  • Controlling – Concept and importance
  • Steps in process of control

Part B: Business Finance and Marketing

Unit 9: Financial Management

Concept:

  • Concept, role and objectives of Financial Management
  • Financial decisions: investment, financing and dividend- Meaning and factors affecting
  • Financial Planning – concept and importance
  • Capital Structure – concept and factors affecting capital structure
  • Fixed and Working Capital – Concept and factors affecting their requirements

Unit 10: Financial Markets

Concept:

  • Financial Markets: Concept, Functions and types
  • Money market and its instruments
  • Capital market and its types (primary and secondary), methods of floatation in the primary market
  • Stock Exchange – Functions and trading procedure
  • Securities and Exchange Board of India (SEBI) – objectives and functions

Unit 11: Marketing

Concept:

  • Marketing – Concept, functions and philosophies
  • Marketing Mix – Concept and elements
  • Product – branding, labelling and packaging – Concept
  • Price – Concept, Factors determining price
  • Physical Distribution – concept
  • Promotion – Concept and elements; Advertising, Personal Selling, Sales Promotion and Public Relations

Unit 12: Consumer Protection

Concept:

  • Concept and importance of consumer protection
  • Consumer Protection Act 1986:
    Meaning of consumer
    Rights and responsibilities of consumers
    Who can file a complaint?
    Redressal machinery
    Remedies available
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